01 / VisaFile
DS-160, minus the suffering.
The DS-160 can take hours of form-filling. VisaFile turns answers into an automated application run, stopping when user action is needed.
Known outcome
Reduced DS-160 processing from 2 hours to 5 minutes.
Selected work / 08
Proof lives in the work.
The kind of problems that don’t come with a spec.
02 / Gradly Health Insurance
Health Insurance for Students in the U.S.
I built and scaled Gradly’s insurance business end to end—shipping the customer experience, member dashboard, internal tools, partner integrations, and the ops systems that powered enrollment, claims, support, and ongoing member operations..
Known outcomes
- 10K+ members across 25+ U.S. universities.
- Premium volume grew from $1.2M to $2.5M.
- Net revenue margin grew from ~12% to ~35%.
03 / Gradly Mobile App
Health Insurance, in your pocket.
I built Gradly’s mobile app as the core member experience for students to access coverage, find providers, submit claims and get care recommendations.
Swipe for more screens · Tap to enlarge
04 / Gradly Immigration
One-stop shop for immigrants in the U.S.
I built Gradly’s immigration journey as the core student experience for international students to navigate visa applications, health requirements, banking, and housing.
05 / AI Insurance Concierge
AI-powered insurance concierge
An AI-powered insurance concierge that helps students understand their coverage, navigate claims, find the right care, and get answers to policy questions without digging through dense insurance documents or waiting on support.
Known outcomes
- Resolved 90% of common questions without human support.
- Reduced average response time from hours to minutes.
- Increased conversion by ~20%
Gradly member portal
SupportHJYour coverage statusNot Active
Your coverage endedYour Gradly Supreme Plus plan ended August 15, 2026.
Renew your plan- Deductible
- $0
- Coinsurance
- 100%
- OOP max
- $5,000
- Valid till
- Aug 15, 2026
Virtual careMedicationsFind providers
Download Plan documents
Insurance cardSummary of Benefits
Insurance ConciergeAsk a question about your plan
When does my coverage end?
Checking your plan
Ask about your coverage
06 / Gradly Links
Branded Short Links for Gradly
An internal Rebrandly alternative with a custom Gradly domain for managing branded short links.
Known outcome
Saved the company about $400 per month.
LINK ANALYTICSSupreme Pluslink.gradly.us/usc-supreme-plus
ActiveOverviewAudienceTrafficEvents
Total clicks301All time
Unique visitors242All time
Geographic reach5Countries
Geographic reach5 countries · 6 cities
03top cities (size = clicks)
Top countries
United States333%
Turkey222%
France222%
Vietnam111%
India111%
Top cities
Los Angeles2Idil1Hanoi1Istanbul1Paris1Delhi1
Traffic overviewClick activity
07 / AI Claims Adjudication
AI-powered claims adjudication
Users upload a medical bill and bank details; the app checks eligibility, sends reimbursement by ACH, and confirms it by email.
Known outcomes
- Cut claims processing time from ~2 weeks to seconds.
- Reduced manual claims operations to a single operator.
CLAIM JOURNEYILLUSTRATIVE UI
9:41
File a Claim
YOUR HEALTH COVERAGE
Submit a claim
Upload your medical bill and add your bank details for reimbursement.
medical-bill.pdfBill uploaded
BANK DETAILSAccount holderHal Jordan
Routing number•••••• 021
Account number•••• 4829
claim-review / live
AUTOMATED CLAIM REVIEW
Working on your claim
9:41
Claim Status
CLAIM COMPLETE
Claim processed.
Your reimbursement is on its way.
REQUESTED AMOUNT$88.58
Processed in12 seconds
Payment methodACH ···· 4829
A payment tracking receipt has been sent to your email.
Funds typically arrive in 1–2 business days.Swipe or scroll through the claim journey
08 / FivePoints
A clearer front door to health plans.
A public website that introduces FivePoints health plans for individuals, families, students, and employer groups.
Experiments / 02
Ideas in motion.
Smaller products exploring how a familiar task could feel simpler.
Experiment 01 / Sortify
Find a new way back to old favorites.
An experiment in turning a large saved music library into playlists worth revisiting.
Experiment 02 / Crate
Find what you saved for a reason.
An experiment in making Instagram saves searchable and useful in a private library.
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